If you have to wait at the airport, you have a right to care.
Yes, even if you’re flying with a low-cost airline like Ryanair.
In most instances, this includes complimentary meals and hotel accommodation. If your Ryanair flight is delayed, cancelled at the last-minute, or changed, you are eligible for certain services at no cost. If your wait extends to 3 hours or more, you should receive complimentary meals and beverages. Furthermore, in the event of an overnight delay, Ryanair is obligated to provide you with a complimentary hotel stay, along with a free transfer to the hotel.
Right to Care From Ryanair
According European law, air passengers are provided protection.
Even if it’s a flight with a budget airline like Ryanair.
Under Regulation (EC) No 261/2004 and Regulation UK 261, passengers flying with European airlines are entitled to certain protections. It’s important to note that these laws also apply to select non-European airline flights. As such, Ryanair ensures the provision of care for the majority of its flights to and from the European Union. Rest assured, your passenger rights are fully safeguarded.
If you are stuck at the airport due to flight disruption, you have a right to care.
Short Delays (3+ Hours)
You can get: food and refreshments.
For delays lasting three or more hours, although they are considered short, Ryanair is obligated to offer you food and refreshments during the daytime. To stay connected, you will also be provided with two free communication options: phone calls, emails, or faxes.
All of this is offered in the form of coupons.
Long Delays (Overnight)
You can get: food, drinks, hotel stay and airport transfer.
For extended delays (overnight), you will be provided with food, drinks, hotel accommodation, and airport transfers. In the event that your flight is delayed overnight, Ryanair must ensure that you receive complimentary accommodation, transportation to and from the airport, as well as meals and beverages.
If you have not been informed about these arrangements, please contact Ryanair promptly.
Check your compensation online.
Extraordinary Circumstances
Flight delays or cancellations can occur for various reasons.
Some of these reasons are within the airline’s control, while others are not.
If the cause is beyond the airline’s control, such as inclement weather, a natural disaster, or a pandemic, you may not be eligible for flight compensation from Ryanair. These events are called “extraordinary circumstances”. The airline cannot be held responsible for disruptions caused by such events.
However, regardless of the reason for the flight delay, cancellation, or schedule change, you are have a right to care in such situations. Even if it’s bad weather or nationwide strike. And even if you are flying with a low-cost airline like Ryanair or easyJet.
By Europe and EU here on this page (and on this website in general) we mean all EU Member States, the United Kingdom (UK), Guadeloupe, French Guiana, Martinique, Reunion, Mayotte, Saint Martin (French Antilles), the Azores, Madeira, the Canary Islands, Iceland, Norway, and Switzerland.